NEED SOME HELP?

Check if you can find your answer below...

DO YOU HAVE ANY GELATIN FREE SWEETS?

Yes, plenty! For our online store please visit here to find gelatin free selection. When visiting our retail store, look out for our Gelatin Free and Vegan tags under each product information tab.

DO YOU SELL GLUTEN FREE SWEETS?

Absolutely. The majority of our sweets sold on our website is gluten free. Isn’t that just great? Just have a look at the product description page to confirm any allergies.

DO YOU HAVE ANY SUGAR FREE SWEETS?

Sugar free sweets are currently not available.

HOW DO I STORE MY CHOCOLATE?

Our chocolate should be stored in a cool dry place with an ideal storage temperature of between 15 and 17 °C (59 to 63 °F).

HOW DO I STORE MY SWEETS?

Just like chocolate, candy can be effected by temperature as well. Therefore, it’s important store it in a cool and dry place. Especially hard boiled candy as Sherbet fillings should be kept in a sealed container to avoid stickiness.

HOW MUCH DOES IT COST TO SHIP?

Standard UK delivery is FREE on all orders over £30

Standard UK Mainland 3-5 Working Days – £3.95

Please note that SugarSin strongly recommends to avoid ordering any of the chocolate products during hot summer days.

CAN I CHANGE OR AMEND MY ORDER?

Made a mistake or forgot to include something to your basket? We understand. Just call 020 8616 5959 or email orders@sugarsin.co.uk as soon as you can. As long as your order hasn’t been dispatched yet, we promise to do our best to amend the order for you.

HOW DO I PURCHASE A PRODUCT OUT OF STOCK?

Unfortunately you can’t. However, the good thing is that we receive new deliveries every day. Send us an email to orders@sugarsin.co.uk with your product request and we will let you know once the product is back in stock.